Sonos CEO Patrick Spence in the present day penned a weblog submit on the Sonos web site apologizing for the controversial Sonos app redesign and promising ongoing updates all year long.


Spence mentioned that enhancing the app for purchasers is the corporate’s primary precedence, and he defined that addressing bugs that got here up within the new app delayed the introduction of further options.

We all know that too lots of you have got skilled important issues with our new app which rolled out on Could 7, and I need to start by personally apologizing for disappointing you. There is not an worker at Sonos who is not pained by having allow you to down, and I guarantee you that fixing the app for all of our prospects and companions has been and continues to be our primary precedence.

Spence shared an overview of future characteristic plans, with Sonos planning to push updates on a bi-weekly foundation. Alarms are set to be addressed in September, with edit mode for playlists and the queue coming in September or October.

July and August:

  • Enhancing the steadiness when including new merchandise
  • Implementing Music Library configuration, browse, search, and play

August and September:

  • Enhancing Quantity responsiveness
  • Person interface enhancements primarily based on buyer suggestions
  • Enhancing total system stability and error dealing with

September:

  • Enhancing Alarm consistency and reliability

September and October:

  • Restoring edit mode for Playlists and the Queue
  • Enhancing performance in settings

Spence says that Sonos is working arduous to earn again buyer belief by way of the continuous app enhancements.

Sonos in Could launched its redesigned app with customizable dwelling display screen and a extra personalised listening service. Sonos prospects rapidly discovered that the app lacked a number of key options, and suffered from a number of bugs. Complaints throughout social media known as the app a “step back” for eradicating playlist administration, alarms, and different options.

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