Only a few months after debuting an all-new cell app for controlling its audio merchandise, Sonos is contemplating bringing again the earlier model of the app following quite a few consumer complaints, experiences The Verge.
Whereas Sonos has been working to handle a variety of lacking options and points with the brand new app and has laid out a timeline to maintain customers up to date on the corporate’s progress, The Verge experiences that “discussions high up within Sonos” have centered round probably providing the outdated app as an interim resolution.
Letting prospects fall again to the older software program may ease their frustrations and cut back at the very least a few of the stress on Sonos to rectify each concern with the brand new app. At the very least for now, the redesigned model is all that’s out there, which makes it unimaginable for some prospects to keep away from its flaws.
Simply final week, Sonos CEO Patrick Spence revealed on the corporate’s earnings name that will probably be delaying two upcoming product launches resulting from “challenges with our new app.” Whereas Spence didn’t establish the merchandise in query, one in every of them is more likely to be the successor to the corporate’s flagship Arc soundbar.
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