What an unimaginable week at Cisco Reside! That is my favourite occasion to attach with companions, clients, and colleagues towards a vibrant backdrop, filled with power, inspiring periods, networking alternatives, and groundbreaking improvements.
This was my second time attending in particular person, and it didn’t disappoint. From the attendees’ pleasure to participating keynotes, product bulletins, and particular friends, this yr was one for the books, and I used to be honored to be part of it. For those who missed it, you possibly can watch on-demand periods.
Throughout the keynotes, our leaders and trade specialists shared their visions for the longer term, highlighting how Cisco’s improvements form the digital expertise. Studying about new merchandise and options that may empower companies worldwide utilizing AI and networking, safety, and observability was thrilling. Study extra about our improvements and investments from this yr’s occasion.
Range, fairness, and inclusion (DEI) have been key themes all through Cisco Reside, and I used to be honored to take part in a dialogue about how DEI is usually a enterprise differentiator, not solely in our inner tradition however in the way in which we work together with our clients, and the impression it has on our backside line. It’s inspiring to see so many passionate people dedicated to fostering an inclusive tradition throughout the tech trade.
A spotlight of the week was our annual Buyer Hero Awards ceremony, the place we celebrated our excellent clients who’ve leveraged Cisco applied sciences to drive transformation inside their organizations and for his or her industries. Congratulations to all of the winners for his or her dedication and revolutionary spirit!
AI integration and automation have been extremely anticipated subjects this yr, and I had the chance to take heart stage within the World of Options to discuss AI-readiness and implementing AI methods into your small business. I spoke with Nallan Sriraman, CTO at Mass Common Brigham, about their infrastructure transformation journey, and the way AI helps them obtain their enterprise targets. Sri’s perception was invaluable, as he shared “while AI is an inflection point in how we do everything, we have to realize that it will not always be appropriate for every problem at hand. First, understand why you want to apply AI, then carry out a small-scale pilot to understand how close we can get to human parity vs. human augmentation.”
Different highlights this yr for me included the Tech Talks Each day podcast with Neil C. Hughes. Neil and I mentioned the most recent traits and the way Cisco is innovating to satisfy the evolving wants of shoppers.
The CX sales space was filled with innovation, together with AI-driven photographs, and a few fairly nifty holograms. You haven’t skilled the longer term till you’re standing subsequent to a digital model of your self.
We wrapped the week with an unforgettable expertise within the CX Rock Legend Lounge, stress-free, networking, and celebrating the week – and naturally the wonderful Elton John.
Cisco Reside this yr really demonstrated the facility of know-how and our firm’s innovation. A giant thanks to everybody who attended. I can’t wait to see you all once more subsequent yr!
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