Pipedrive and Salesforce are buyer relationship administration suppliers which are each recognized for his or her superior know-how and scalability. Pipedrive is an reasonably priced and easy-to-use platform that prioritizes constructing out intuitive gross sales processes. Salesforce is a feature-rich and cloud-based software program that gives a advertising and marketing and gross sales answer by means of strong AI instruments.
Under, I break down every software program pricing construction, execs and cons, and instantly examine well-liked options. Relying on your small business wants, finances and technical experience, one among these suppliers might provide your small business a simpler advertising and marketing and gross sales answer.
1
monday CRM
monday CRM
Staff per Firm Dimension
Micro (0-49), Small (50-249), Medium (250-999), Giant (1,000-4,999), Enterprise (5,000+)
Any Firm Dimension
Any Firm Dimension
Options
Calendar, Collaboration Instruments, Contact Administration, and extra
2
HubSpot CRM
HubSpot CRM
Staff per Firm Dimension
Micro (0-49), Small (50-249), Medium (250-999), Giant (1,000-4,999), Enterprise (5,000+)
Micro (0-49 Staff), Medium (250-999 Staff), Giant (1,000-4,999 Staff), Small (50-249 Staff)
Micro, Medium, Giant, Small
3
Leap
Leap
Staff per Firm Dimension
Micro (0-49), Small (50-249), Medium (250-999), Giant (1,000-4,999), Enterprise (5,000+)
Micro (0-49 Staff), Small (50-249 Staff)
Micro, Small
Options
Calendar, Contact Administration, Contract Administration, and extra
Pipedrive vs Salesforce: Comparability desk
Options | ||
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Customized processes and dashboards | ||
Experiences and analytics | ||
AI-powered instruments | ||
Integrations | ||
Beginning value | ||
For extra data | ||
*Worth when billed yearly. |
Pipedrive vs Salesforce: Pricing
Pipedrive
Pipedrive follows a typical CRM pricing construction with premium plans which are priced per person and based mostly on entry to core and superior options. By providing 5 completely different tiers, customers of Pipedrive can subscribe to a plan relying on their particular wants and firm measurement.
- Free trial: 14 days
- Important: $14 per person monthly, billed yearly, or $24 per person when billed month-to-month. The Important plan consists of folks and group administration, product catalog, gross sales assistant and extra.
- Superior: $34 per person monthly, billed yearly, or $44 per person when billed month-to-month. The Superior plan provides all Important options plus automations, two-way e mail sync, group emailing and extra.
- Skilled: $49 per person monthly, billed yearly, or $64 per person when billed month-to-month. This tier helps all Superior options and contacts timeline, free Sensible Docs add-on, automated project and extra.
- Energy: $64 per person monthly, billed yearly, or $79 per person when billed month-to-month. The Energy plan consists of all Skilled choices plus cellphone assist, 500 customized fields and extra.
- Enterprise: $99 per person monthly, billed yearly, or $129 per person when billed month-to-month. This tier provides all talked about options plus as much as 180 energetic automations, limitless groups and limitless customized permissions.
To be taught extra about this supplier, head over to our Pipedrive evaluate.
Salesforce
Like Pipedrive, Salesforce additionally doesn’t provide a free CRM. The place they set themselves aside is by setting their free trial size above the trade common. Solely the Starter Suite provides billing choices between month-to-month or annual subscriptions; in any other case, all premium plans are billed yearly.
- Free trial: 30 days
- Starter Suite: $25 per person monthly, billed month-to-month or yearly. Customers get account, contact, lead and alternative administration, in addition to the cellular app, e mail integration and extra.
- Skilled: $80 per person monthly, billed yearly. The Skilled plan consists of all that’s discovered within the Starter Suite plus Gross sales Cloud, full offline performance and extra.
- Enterprise: $165 per person monthly, billed yearly. This tier provides alternative scoring and deal insights plus knowledge synchronization and harmonization.
- Limitless: $330 per person monthly, billed yearly. The Limitless tier consists of all options talked about above plus developer professional sandbox, lead scoring and 5 campaigns per alternative.
- Einstein 1 Gross sales: $500 per person monthly, billed yearly. This tier consists of all Salesforce CRM options, like collaboration instruments by way of data shares and Slack and extra.
Take a look at our Salesforce evaluate for extra data.
Pipedrive vs Salesforce: Characteristic comparability
Customized pipelines and dashboards
Winner: Pipedrive
Pipedrive customers can customise phases to mirror their gross sales cycle, create staff pipelines and filter outcomes by staff member or stage. With its intuitive design, customers can make the most of coloured cues, customized fields and a drag-and-drop interface to create a dashboard that precisely displays their enterprise mannequin.
Salesforce’s gross sales cloud answer provides guided promoting with deal insights and visibility into pipeline and forecast. Utilizing the pipeline administration device, customers can preserve pipelines in a single, consolidated view. By monitoring modifications over time with built-in charts and automating advanced gross sales processes and workflows, companies can preserve territory assignments and a lot extra.
Experiences and analytics
Winner: Salesforce
With Pipedrive companies are in a position so as to add customized fields to insights and reporting dashboards. KPIs and key metrics could be monitored in actual time in a single centralized location. Customers can use the visible studies to set particular person, division and company-wide objectives, then monitor gross sales efficiency with metrics like income forecasts, lead reporting and deal monitoring.
Salesforce has gross sales analytics constructed instantly into the device, which implies companies can get a complete view of gross sales efficiency and deal inspection capabilities by means of wealthy visualizations of gross sales forecasts with built-in charts. With data-backed KPIs that showcase how the gross sales numbers examine with Einstein’s predictions, gross sales reps can shortly assess and take motion on shifting forecasts by means of visible cues and alerts.
AI-powered instruments
Winner: Salesforce
Pipedrive AI is a beta launch of AI-powered options which are solely provided on the Skilled plan and above. AI CRM options embody a gross sales assistant that may determine patterns and suggest high-potential offers, in addition to an AI e mail generator, e mail summarization device and AI app suggestions. Pipedrive makes use of a mixture of internally-developed AI engines and OpenAI to supply these beta options.
Salesforce provides each person an AI assistant to automate lead analysis, draft and monitor emails and assist handle mundane gross sales duties. With predictive AI, customers can uncover relationship networks with none handbook analysis. Einstein 1 will auto populate contacts and related data to assist construct robust org charts with key determination makers for optimum lead era and administration.
Integrations
Winner: Tie
Pipedrive provides an integration market of all the present functions companies can sync their CRM software program with to automate duties. Classes of accessible apps embody income cycle managers, lead qualifiers, lead nurturing and communication instruments like Slack, Google Meet and Microsoft Groups. Customers have the extra capacity to make use of API; they’ll additionally construct out new functions to make use of and combine internally, then share them with different Pipedrive customers.
Salesforce integrates instantly with third-party functions and programs to streamline enterprise knowledge throughout your tech stack. For any functions that don’t have built-in integration, like on-premise knowledge sources, customers should buy licenses for MuleSoft, work with integration companions or use AppExchange.
Pipedrive execs and cons
Execs of Pipedrive
- 14-day free trial.
- Gives a number of trade specializations.
- Gives 24/7 buyer assist.
Cons of Pipedrive
- Customers report occasional integration points.
- Restricted e mail options and instruments within the Important tier.
- Customers report limitations round customized reporting dashboards.
Salesforce execs and cons
Execs of Salesforce
- 30-day free trial.
- Business-leading AI assistant, Einstein AI.
- Customers report the platform is dependable, mature and offers constant efficiency.
Cons of Salesforce
- Customers report a steep studying curve with the software program.
- Pricing could be costly for startups or small companies.
- Customers report strong modules could be difficult or overwhelming.
Ought to your group use Pipedrive or Salesforce?
Select Pipedrive if:
- You want a CRM particularly for a name middle, nonprofit, building or healthcare enterprise.
- You’re in want of a CRM for small companies.
- You need CRM software program with advertising and marketing and gross sales outreach instruments for optimum lead era.
Select Salesforce if:
- Your corporation has the technical experience and bandwidth to arrange and customise the Salesforce interface.
- You’re in want of a CRM for enterprises.
- You’re in want of detailed enterprise and gross sales forecasting instruments.
PREMIUM: Selecting the best CRM to your group.
Assessment methodology
I reviewed Pipedrive and Salesforce as common CRM software program suppliers. To do that, I thought of value transparency, core options, customizations, integrations, system ease of use and buyer assist choices. I referenced Pipedrive and Salesforce on-line assets, person critiques and group boards to higher perceive the typical person expertise of the platform.
After utilizing these assets plus an in-house rubric made up of those outlined standards, I recognized the professionals, cons and best use circumstances for each Pipedrive and Salesforce.
Continuously requested questions (FAQs)
Which is best, Pipedrive or Salesforce?
Pipedrive is a greater choice for small to mid-sized companies wanting an intuitive gross sales device to assist construct out and strengthen their current course of and deal administration. Salesforce is greatest for enterprises searching for an all-encompassing software program answer for end-to-end enterprise administration. Each provide core options like contact administration and enterprise reporting in addition to superior options like lead scoring, making every an incredible supplier in their very own proper.
Pipedrive is extra reasonably priced than Salesforce, however Salesforce is extra customizable than Pipedrive. Due to this, figuring out your distinctive wants first will assist decide which device is best for your small business. Regardless of your wants, trade or finances, I recommend following CRM greatest practices to maximise whichever supplier you do discover as a greatest match.
Is Pipedrive CRM?
Sure, Pipedrive is an effective CRM. Pipedrive’s options like e mail communication, lead administration, insights and studies could be tailored by startups, small companies and enterprises. Moreover, it provides particular performance and traits for area of interest industries, together with monetary companies, occasion administration, authorities, manufacturing, logistics and transportation, actual property and others.
What are the downsides of Pipedrive?
Whereas the Important tier of Pipedrive is reasonably priced and comes with limitless pipelines and contacts, the e-mail and reporting options are pretty fundamental. Realistically, to entry income studies and customizations for pipeline fields and reporting dashboards, customers must subscribe to premium tiers at the next value just like the Skilled plan.