Samsung’s brand-new Galaxy Buds 3 Professional have been purported to go on open sale from July 24 however high quality points have pushed that date by a full month. Samsung US has up to date the supply date to August 28 whereas Samsung’s UK and Germany branches present the Buds 3 Professional will ship from August 16. Amazon US has utterly eliminated the Buds 3 Professional itemizing.
The suspected trigger for these delays are the brand new silicone ear suggestions which seem like ripping when eliminated. The tears render the information ineffective as they can’t be reattached and customers are pressured to put in one of many two substitute units which isn’t an ideal answer as these suggestions are completely different sizes. A number of complaints on have appeared on Reddit with customers whose ear suggestions have ripped throughout removing.
Samsung issued a step-by-step information on how you can safely take away the Buds 3 Professional silicone suggestions. The directions state that you shouldn’t twist the ear suggestions or use your fingernails throughout the removing course of.
Samsung additionally issued an official neighborhood submit on its Samsung Korea discussion board:
We want to categorical our honest gratitude to all the shoppers who participated within the pre-sale of the Galaxy Buds 3 sequence and others that passed off till July 18th.
We deeply apologize for any high quality points you’ll have encountered with a number of the merchandise you bought throughout the pre-sale interval.
Should you expertise any inconvenience with the product you bought, you possibly can go to a close-by service middle to obtain acceptable measures corresponding to trade or refund.
We are going to do our greatest to completely examine all processes earlier than the official home launch on the twenty fourth to forestall comparable incidents from occurring once more.
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