Now in its fourth yr, The Cisco Buyer Advocate Awards: Americas 2024 honor distinctive Cisco clients who exemplify innovation by way of their use of Cisco merchandise and options, in addition to show business thought management by way of buyer tales, talking engagements, product evaluations, and extra.
From executives to engineers, this years’ Cisco awards attracted a formidable mixture of greater than 100 clients from throughout the Americas. Yesterday, at a packed ceremony at Cisco Reside, we acknowledged the distinctive shortlisted nominees earlier than saying winners in every class.
Listed here are the winners of the fourth-annual Cisco Buyer Advocate Awards: Americas 2024!
Americas Buyer Advocate of the Yr: Mark Rodrigue, Room and Board
The award for Americas Buyer Advocate of the Yr went to Mark Rodrigue with Room and Board. Mark earned the title for his standout involvement, together with sharing his experience in buyer tales for ThousandEyes and Cisco Networking, in addition to for fueling AI innovation along with his sharp suggestions as a beta tester for a brand new Meraki RF AI function. Plus, he’s shone within the safety house, sharing his expertise with powerhouse merchandise like Duo and Umbrella by way of dynamic occasions and movies. Acknowledged for his excellent capability to articulate the real-world advantages of technical options, Mark is really a distinguished advocate for Cisco. Be taught extra right here!
Congratulations to our shortlisted nominees:
Josh Beaver—T-Cell
Marcus Labra—Carnival Company
Christopher Cavendish—Perception International
Synthetic Intelligence Pioneer: Georgia Division of Labor
Congratulations to Labor Commissioner Bruce Thompson, Phyllis Kimber, and Denise Beckwith with the Georgia Division of Labor for incomes the first-ever Synthetic Intelligence Pioneer award. The staff revolutionized their contact heart with Webex Contact Middle, integrating AI to attain a 100-percent response price and simplifying providers by way of a single contact quantity. Utilizing Google Contact Middle AI (CCAI) streamlined service supply and improved effectivity, permitting stay brokers to give attention to complicated queries. Plus, the addition of a digital agent and a courtesy callback function considerably enhanced buyer interplay and satisfaction.
Congratulations to our shortlisted nominee:
Michael Verret—Inner Income Service (IRS)
Business Excellence Award: Central Ohio Transit Authority
Congratulations to our shortlisted nominees:
Max Hernandez—Toyota Motor North America
Jarrett Newberry and Robert Bibey—Burrell Behavioral Well being
Mike (Mac) McNamara—Dish Community
Veronica Martinez Estrada—Grupo Xcaret
Sustainability Changemaker: Nicole Alderete-Ferrini, Metropolis of El Paso, Texas
Congratulations to our shortlisted nominees:
Tim Roberts—St. Anne Institute
Dani Stern—Honeywell Worldwide
Roger Bathroom—NetApp
Hybrid Work Hero: M&T Financial institution
Congratulations to our shortlisted nominees:
Nicole Alderete-Ferrini—Metropolis of El Paso, Texas
Dale Walters—State of Illinois
Steve Hilliard—Ford Motor Firm
Wendy Williams—McKesson
Transformation Trailblazer: Ian Hyatt, Purdue College
Congratulations to our shortlisted nominees:
Ron Grohman—Bush Brothers & Firm
Jeanette Jaede and Arun Joshi—Amazon: Venture Kuiper
Jeff Peterson—LPL Monetary
Leandro César Lopes Evangelista—Enviornment MRV
Todd Stewart—Honeywell Worldwide
Reimagine Purposes Visionary: T-Cell
Congratulations to our shortlisted nominees:
James Kluttz—Sutter Well being
Michael Verret—Inner Income Service (IRS)
Pat Spinler and Matt Dupay—Mayo Clinic
Cybersecurity Defender of the Yr: Dwayne Robinson, SoFi Stadium and Hollywood Park
Congratulations to our shortlisted nominees:
Raja Sambandam—State of New Mexico Workplace of Cybersecurity
Matthew Barczak and Paul Oyelakin—Marriott Worldwide
John Skaarup—Texas Division of Transportation (TxDOT)
Veronica Martinez Estrada—Grupo Xcaret
Congratulations to our Cisco Buyer Advocate Awards: Americas 2024 winners,
and to all of our shortlisted nominees.
We applaud every of you in your ardour, innovation, and management
throughout the know-how business!
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