75% of CEOs used ChatGPT within the first half of 2023, with 44% incorporating it into their jobs.
Gartner’s 2024 CEO survey finds that CEOs are on board with AI to a a lot larger extent than beforehand believed. 87% of CEOs agree that AI’s advantages to their companies outweigh its dangers. “Digitalization, in general, and AI, in particular, will be core innovative elements in revised business strategies, as will environmental-sustainability-based growth ideas,” writes Gartner within the report.
CEOs experimenting with artificial video
Virtually a 3rd of CEOs have thought-about making and utilizing an artificial video of themselves. Gartner notes that Estelle Brachlianoff, CEO of the European utility companies firm Veolia, has posted an AI-augmented video of herself on LinkedIn and X seems to talk in a number of languages.
Driving AI adoption
CEOs who undertake new applied sciences instantly drive their adoption enterprise-wide as a result of everybody instantly sees these applied sciences as crucial to their jobs. Seasoned CEOs know the quickest solution to get a brand new enterprise app’s adoption fee to go up is to make use of it themselves and reveal their mastery rapidly. What’s occurring with AI’s adoption is quicker than many CEOs anticipated.
Key takeaways from Gartner’s 2024 CEO survey embody the next:
Progress dominates CEO agendas, reaching a brand new report in Gartner’s annual survey. “CEOs’ high enterprise precedence of progress is up 25% and is on the highest degree since 2014,’ writes Gartner. Monetary issues elevated by 25%, price administration by 11%, and buyer priorities grew by 22%. The survey factors in direction of CEOs being extra targeted on profitability and margins, two indicators of inside course of beneficial properties to scale back working prices and enhance effectivity. The survey outcomes level to extra CEOs tips on how to get larger returns from the most costly property their companies function.
Supply: Gartner 2024 CEO Survey — The 12 months of Technique Relaunches
CEOs mentioning AI as considered one of their high two expertise priorities jumped from 4% in 2023 to 24% in 2024. Expertise innovation additionally elevated from 7% to 11%, and the usage of digital transformation for progress elevated from 9% to 11%. It’s attention-grabbing to see how CEOs are specializing in tips on how to enhance, combine, and modernize their strategic use of expertise. That class jumps from 1% in 2023 to five% in 2024. “AI is explicitly mentioned a lot more in 2024 than it was in the 2023 survey. At the same time, mentions of “digitalization” have declined considerably, as have mentions of e-commerce and omnichannel,” writes Gartner.
Supply: Gartner 2024 CEO Survey — The 12 months of Technique Relaunches
34% of CEOs say that the following enterprise transformation their enterprises will pursue after digital is AI. CEO’s intentions to pursue AI as their subsequent enterprise transformation are practically 4 instances larger than their curiosity in operations effectivity and agility. Sustainability and ESG are a distant third precedence. Simply 5% of CEOs say buyer expertise/centricity might be a precedence.
Supply: Gartner 2024 CEO Survey — The 12 months of Technique Relaunches59% say AI is the expertise that can most impression their business. AI has a four-year observe report of being the highest class, beginning in 2020, with the share of CEOs mentioning it ranging between 18% to 29%. Gartner mentions within the survey outcomes that in 15 years of asking this query and comparable ones to it, there’s by no means been a class that emerges as dominant as AI has. Previously, CEOs believed cloud and large knowledge applied sciences can be essentially the most impactful. Earlier applied sciences have had nowhere close to the extent of impression that AI does as we speak. “Eighty-six percent of CEOs expect AI will help maintain or grow their revenue in 2024-2025, and when asked exactly how that would happen, the top answer category was an improvement to customer experience and relationships,” writes Gartner.
By Louis Columbus by way of LinkedIn Pulse