T-Cellular’s line of own-brand Android smartphones added its newest members, the Revvl 7 and Revvl 7 Professional, a couple of weeks in the past. And whereas the Revvl 7 continues to be safely on sale at TMo shops and third occasion companions, the identical cannot be mentioned for the Revvl 7 Professional.
This machine has now been recalled by T-Cellular from all of its shops and retail companions. It isn’t on sale anymore. It is a fairly unprecedented transfer, particularly for the reason that provider hasn’t introduced a motive for the recall.
As a substitute, all we have now to go by is the leaked memo you’ll be able to see above, by which the magenta provider is informing its companions that they need to instantly return all Revvl 7 Professional items they could nonetheless have, together with demos.
This transfer is seemingly achieved to be able to “maintain our high-quality standards”, T-Cellular says with out going into any extra particulars. The provider is “proactively recovering the current units” in its companions’ stock. This does not imply the cellphone has been discontinued, nonetheless. TMo says it is “working to make more Revvl 7 Pro inventory available soon to allow sales to resume quickly”.
The directions say to mark the gadgets as “customer unhappy” within the system, however that is almost definitely simply because the system might not have a extra related choice introduced.
Whereas it is unclear why that is taking place, a couple of workers have reported that the Revvl 7 Professional’s Telephone app is continually crashing on many items, and that might certain qualify as a motive for such a recall. In spite of everything, if you cannot make calls, a cellphone loses one in all its most vital options.
Regardless of the case, T-Cellular also needs to formally inform those that have already bought a Revvl 7 Professional about what is going on on – and if the flaw it found in these items will not be fixable by way of a software program replace, then it ought to concern an official recall from prospects as nicely.
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