VoIP headsets could make or break the person expertise — it’s vital to be picky with regards to consolation and audio high quality. In spite of everything, there’s a large distinction between carrying a headset that’s uncomfortable within the first 5 minutes and one which’s nice all day.
This information covers 5 of one of the best VoIP headsets and which to decide on based mostly on key components like audio high quality, noise cancellation, consolation, connectivity, and battery life.
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RingCentral Workplace
RingCentral Workplace
Staff per Firm Dimension
Micro (0-49), Small (50-249), Medium (250-999), Giant (1,000-4,999), Enterprise (5,000+)
Medium (250-999 Staff), Enterprise (5,000+ Staff), Giant (1,000-4,999 Staff)
Medium, Enterprise, Giant
Options
Hosted PBX, Managed PBX, Distant Consumer Potential, and extra
Prime VoIP headsets comparability
Each name heart agent can have totally different preferences with their VoIP headset, however what’s most vital is that the headset delivers nice name high quality whereas decreasing background noise and is comfy sufficient to be worn all through the day. Right here’s a better take a look at how the highest VoIP headsets choices evaluate.
Poly Blackwire Sequence: Finest VoIP headset general
If you mix all day consolation with an inexpensive worth level, the Poly Blackwire sequence is tough to beat. Providing each an over-ear model for full name immersion and a one-ear possibility, it’s versatile to match agent preferences.
The complete sequence is refreshingly easy and authorized to be used with Zoom, Microsoft Groups, and Google Meet.
Why I selected the Poly Blackwire Sequence
That is the one wired VoIP headset on my listing. Though they’re getting tougher to search out, I recognize the cheaper price level and never having to fret about charging a battery. With built-in equalizing, two wire choices (USB-C to USB-A and three.5 mm), and a noise-canceling microphone, you get superior name high quality at a fraction of the value.
Pricing
The Poly Blackwire sequence is available in varied variations and bundles:
- Microsoft Groups version (USB + USB-C adapter): $55.95.
- Normal USB + USB-C adapter: $49.99.
- Monaural (one-ear) USB + USB-C adapter: $50.95.
- Monaural (one-ear) 3.5mm & USB + USB-C adapter: $69.99.
There’s a distant work bundle that features a keyboard, mouse, and webcam. There are additionally a couple of upgraded variations which have higher audio system and microphones and a carrying case.
You should purchase them from Amazon, Staples, or HP instantly.
Options
- Dynamic equalization for optimum name high quality.
- Adjustable light-weight metallic band for consolation.
- Choices to hook up with totally different units.
- Double and single ear choices.
- Buttons for answering, ending, muting, and adjusting quantity.
- Some fashions include a carrying case.
- Two-year guarantee.
Professionals and cons
| Professionals | Cons |
|---|---|
| Light-weight and cozy. | There’s a restricted vary. |
| Robust audio high quality. | A number of choices will be complicated. |
| Adequate noise cancellation. | It’s not top-of-the-line. |
| Works with any machine. | |
| No points with sturdiness. | |
| Reasonably priced worth level. | |
| Don’t have to fret about charging. |
MB 660 UC: Finest audio high quality
If audio high quality for calls, music, and flicks is your prime precedence, the MB 660 UC is one of the best it will get. As a part of Sennheiser’s unified communications (UC) line, it’s appropriate with nearly each platform, together with Groups, Zoom, Skype, and extra.
Not like the Poly Blackwire sequence, it makes use of a Bluetooth reference to a 30-hour battery life. It’s straightforward to pair with any machine, eliminating the necessity for wires and adapters.
Plus, the headset’s energetic noise cancellation and SpeakFocus 3-microphone system makes it an amazing match for customers in open workplace environments with a number of noise or working from house.
Why I selected the MB 660 UC
In the case of audio, Sennheiser has a status as being one of many prime manufacturers available on the market. The Sennheiser MB 660 UC VoIP headset delivers on that (after which some). It provides crystal-clear audio, together with excellent energetic noise cancellation for busy workplace environments and the outside. This together with personalised sound settings, resembling Membership, Film, Speech, and Director mode, make it a real standout for audio high quality.
Pricing
There are two variations of the MB 660 UC — one which’s common and one particularly for Skype for Enterprise customers. You should buy both from a spread of various locations together with Amazon, Headsets.com, or instantly from Sennheiser.
Value varies, however usually begins round $445.
Options
- NoiseGard adaptive noise cancellation.
- Contact gesture controls for calls and music.
- Customizable audio settings within the cell app.
- Sensible Pause sensor that stops music once you take them off.
- SpeakFocus system with three microphones.
- WindSafe wind discount outdoors.
- Potential to speak to others with out taking it off.
- Carrying case and additional connectivity choices.
Professionals and cons
| Professionals | Cons |
|---|---|
| Comes with 2.5mm, 3.5mm, and USB to micro-USB adapter simply in case. | Some of the costly choices. |
| Superior noise cancellation capabilities. | Contact controls can take getting used to. |
| A number of audio modes for top-notch audio high quality. | Bulkier than others. |
| Straightforward name dealing with by way of contact. | |
| You don’t need to take away it to speak to folks in the identical room. | |
| Spectacular 30-hour battery life. |
Jabra Evolve 75 SE: Finest noise cancellation
Just like the MB 660, the Jabra Evolve 75 SE connects with Bluetooth, giving brokers the choice to maneuver round — as much as 100 toes away. One in every of its distinctive options is a busylight that lets others know you’re on a name. Whether or not you have got youngsters and a partner working round at house or colleagues asking questions at work, they’ll know when to keep away from interrupting you.
With intuitive audio controls, passive noise cancellation, energetic noise cancellation, and the flexibility to let in ambient noise (like close by voices), customers get full management.
Why I selected the Jabra Evolve 75 SE
For eradicating background noise and guaranteeing clear audio, it doesn’t get significantly better than the Jabra Evolve 75 SE. Even in busy environments, callers hear nothing however your brokers who received’t have to fret about loud noises getting of their manner.
You possibly can even join it to a number of units on the similar time, making it a robust possibility for customers who swap between units.
Pricing
The Jabra Evolve 75 SE is obtainable from a number of carriers, together with Lenovo, Amazon, Jabra, and Headsets Direct. You possibly can select to optimize it for Microsoft Groups or common use.
The worth varies by provider, however tends to start out round $403.
Options
- Superior energetic noise cancellation.
- Elective ambient cancellation.
- Bluetooth connectivity on two energetic units.
- Permits as much as eight trusted units at a time.
- Lengthy wi-fi vary as much as 100 toes.
- Busy gentle indicator to scale back interruptions.
- Appropriate with a variety of UC platforms.
- Protecting journey case.
Professionals and cons
| Professionals | Cons |
|---|---|
| Eliminates background noise for the wearer and individual on the opposite finish. | Not the most cost effective possibility. |
| Crystal-clear audio. | Steeper studying curve. |
| Snug for prolonged put on. | Might have an extended battery life (18 hours in comparison with others with 25+). |
| Distinctive busy gentle indicator. | |
| Twin Bluetooth connectivity for switching units. | |
| 100-foot vary. |
Poly Voyager Focus 2: Most comfy headset
The Poly Voyager Focus 2 was designed to prioritize consolation with out sacrificing important noise cancellation, audio high quality, and battery life. Though it’s heavier than different choices, it contains a padded headband and superior ear cushions, making it some of the comfy choices for brokers who put on a headset all day.
Why I selected the Poly Voyager Focus 2
Whereas this VoIP headset is a transparent winner for consolation, it additionally consists of acoustic fence know-how (ensures callers solely hear you), superior energetic noise cancellation with three settings, dynamic mute alerts, and intuitive name controls.
It provides a wonderful steadiness of consolation, performance, high quality, and ease of use at a extra approachable worth level.
Pricing
Poly provides Microsoft Groups and common editions with or and not using a charging stand:
- Microsoft Groups USB-C version: $209.95.
- Microsoft Groups USB-A version: $209.95.
- Microsoft Groups USB-A with charging stand: $355.95.
- Common USB-A, USB-C, and Charging stand: $249.99.
You should purchase them from Finest Purchase, HP, Amazon, Walmart, and different on-line retailers. HP additionally provides a Distant Collaborator bundle with the headset, a pc monitor, USB-C connectivity dock, webcam, wi-fi mouse, and keyboard for $937.
Options
- Mixture of inside and exterior microphones to dam noise.
- Sensible Sensor that mutes your microphone once you take away the headset.
- Voice isolating capabilities (acoustic fence).
- Potential to hook up with two units without delay.
- Alerts if you happen to begin speaking however you’re on mute.
- Spectacular 25-hour battery life.
- Desktop charging stand (some packages).
- Busy gentle indicator.
Professionals and cons
| Professionals | Cons |
|---|---|
| Half the value of costlier alternate options. | Heavier and bulkier than most others. |
| Designed round all-day consolation. | Additional padding can get heat. |
| Multi-device connectivity. | Not the most cost effective possibility. |
| All-day battery life. | |
| Clear audio high quality on each ends. | |
| Wi-fi vary as much as 164 toes. | |
| Elective USB mode. |
Poly Savi 8410: Longest wi-fi vary
The Poly Savi 8410 makes use of DECT connectivity, giving it the longest vary on my listing. At 590 toes, you get six occasions as a lot house to maneuver round. It’s an amazing alternative for workers who work at home or want the flexibility to stroll round throughout calls.
Why I selected the Poly Savi 8410
Whereas it has a a lot shorter battery life than most, its spectacular vary makes it a standout alternative. It additionally provides background noise cancellation for the wearer and a noise cancellation microphone for crystal clear audio on the receiving finish. The Poly Savi base can connect with your laptop, desk cellphone, and cell phone concurrently, making it straightforward to make use of it doesn’t matter what machine you’re utilizing. It’s additionally the lightest possibility for all day consolation.
Pricing
DECT connectivity is a more moderen various to Bluetooth. As with most new tech, it’s costly — the value begins round $490, making it the most costly possibility I reviewed.
You should purchase it from a variety of carriers, together with Headsets Direct, HP, and Amazon.
Options
- Monaural for all-day consolation and in-person conversations.
- Background and microphone noise cancellation.
- DECT and Bluetooth connectivity choices.
- Large 590 foot vary (in comparison with 100 for Bluetooth).
- Concurrently connects to your cell, desk cellphone, and laptop.
- Intuitive buttons for energy, quantity, and name dealing with.
- Optimized to work with digital assembly options.
- USB A and USB C cables included.
Professionals and cons
| Professionals | Cons |
|---|---|
| Very light-weight and cozy. | Shorter battery life than most. |
| Loads of vary to maneuver round as wanted. | Very costly in comparison with others. |
| Pair with three units on the similar time. | Solely covers one ear. |
| Satisfactory noise cancellation. | |
| Voice prompts that inform you once you’re too far-off or on mute. | |
| Intuitive show for audio settings. |
How do I select one of the best VoIP headsets for my staff?
The very first thing to consider is the model of VoIP headsets you need. Every sort has its personal professionals and cons, however many occasions it comes down to non-public desire. Choices embrace:
- Over-the-ear: Finest for noise canceling and an immersive expertise.
- One-ear: Permits brokers to speak to others in the identical room.
- In-ear: Light-weight and cozy, however inferior noise cancellation.
- Bone conduction: Reduces the chance of ear harm.
That call will slender your search considerably. You possibly can slender it additional by deciding what sort of connectivity you want. You possibly can select from USB, commonplace headphone jack, and Bluetooth. Some may supply digital enhanced cordless telecommunications (DECT).
Wired choices (USB and headphone jack) imply you don’t have to fret about charging, however it might probably really feel restrictive. Cords also can get tangled, which is a irritating expertise.
Wi-fi VoIP headsets (Bluetooth and DECT) have extra vary however require common charging.
Many wi-fi headsets additionally include wires, letting the person select which kind of connectivity they like. Some even embrace 3.5mm and varied USB adaptors to work with a number of units.
The following main consideration is your price range. You should use that to slender it right down to a handful of selections. From there, I recommend taking a look at buyer evaluations, editorial evaluations (like this one), and making an attempt them out in retailer if you happen to can.
Earlier than shopping for, ensure that they’re appropriate with the VoIP system you utilize.
SEE: Take a look at one of the best VoIP programs of 2024.
Methodology
I began with a large listing of VoIP headsets from varied suppliers. I narrowed it right down to my prime 5 utilizing the next components mixed with my very own experiences.
Noise cancellation
Name facilities, places of work, espresso outlets, and houses are noisy environments. Minimizing background and environmental noise is usually the one manner to make sure clear audio.
Speaker high quality
With the ability to hear the individual on the opposite finish is simply as essential as them with the ability to hear you. I deliberately selected a mixture of easy merchandise with no audio settings and superior choices for many who need to fine-tune their expertise.
Consolation
Customers usually spend hours every day with their headsets on. It’s vital to search out an possibility that doesn’t damage the wearer’s ears or harm their listening to.
Connectivity
I wished to focus on a mixture of wired and wi-fi choices. To me, a wired connection makes all the pieces simpler since they’re cheaper and also you don’t have to fret about charging.
Nevertheless, high-quality wired headsets are exhausting to search out and there are many individuals who’d like to argue with me concerning the professionals and cons of every.
Battery life
A 16-hour battery life is most well-liked as this provides customers the flexibility to make use of them for as much as two work days earlier than having to recharge. These with a shorter battery life should have different options that make up for the limitation.
Value
Masking a spread of worth factors was intentional. Not everybody wants one of the best of one of the best, some simply need one thing inexpensive that works.